UPPF | WARRANTY

UPPF WARRANTY POLICY

Warranty applies to all ranges of film products (excluding accessories) only when installed by a certified PPF installer. The warranty start date begins at the time ‘installation’ of the film (proof on installation invoice is required). Proper application, installation, use and care of your UPPF film product must be maintained throughout the warranty period.

WHAT IS CONSIDERED AS AN ACCEPTABLE CLAIM

Cracking
Yellowing
Discoloration
Peeling
Delaminating
Degumming
Bubbling

*All warranty claims are subject to review by UPPF, Inc.

WHAT IS CONSIDERED NOT COVERED UNDER THE WARRANTY

Previous existing, visible defects or manufacturing flaws or imperfections that were not inspected or identified and repaired ‘prior to’ the film’s installation. It is the responsibility of the installer to inspect the vehicle ‘prior to’ the film installation.

Scratches
Scuffs
Scrapes
Stains
Chips to the tinted surface

Any damage to the tinted surface produced by incorrect washing procedures are as follows:

Automated Car Washes.
The use of inappropriate wash tools, power washing, buffing, polishing or detailing.
The use of inappropriate cleaning products or materials.

Did not follow UPPF recommendations or guidelines for proper care of your UPPF film after installation. Such failures include, but are not limited to:

Exposure to physical abuse.
Exposure to harsh cleaners, solvents, or thermal abuse or misuse.

Misuse, accident, misapplication, mishandling, wear and tear, dents from road debris, impact, and/or deliberate damage of any type resulting in wear off, damage or peelings.

Please note that windscreens are treated with a paint protective layer. UPPF makes no guarantee or accepts any responsibility for any harm or injury that may occur as a result of this.

Any installation which was not performed by a certified PPF installer with current training, company license, and insurance.

Improper storage, installation, handling, or use.

RECOMMENDED PROPER CARE FOR YOUR UPPF PRODUCTS

Do not wash your vehicle for a minimum 2 – 4 weeks to provide enough time for the glue curing process to stabilize.

Regular hand-washing is recommended:

Hand wash with soap and water with soft, non-abrasive wash mitt.
Use a high quality microfiber towel or similar drying materials.
Avoid spraying the film edges with a high-pressure nozzle hose, high powered pressure steam, or a power washer.
For best results avoid cleaning in direct sunlight.
Remove all bugs, tar, oil, dirt, and other road grime from the film as soon as possible to prevent staining.

To prevent lifting, avoid automatic car washes and spraying the edges with a high pressure nozzle hose, high powered pressure steam or a power washer.

For best results avoid cleaning in direct sunlight.

Remove any and all bugs, tar, oil, dirt and other road grime from ﬁlm as soon as possible to prevent staining.

NEXT STEPS TO MAKE A WARRANTY CLAIM

Contact your installation service center who did the UPPF installation or a local UPPF Dealer to schedule an appointment for inspection, repair, or replacement and to document the ‘roll number’ from the packaging box which will be used on the claim form.

If you need assistance finding your closest UPPF Dealer, please visit UPPF on-line at: www.uppf.com

UPPF, Inc. reserves the right to deny claims that do not meet the criteria or are otherwise excluded or not within the warranty eligibility as described above.

Warranty Claim Form
UPPF Warranty Claim Sheet.xlsx (Click to download)